NHTSA Complaint #11709420 — 2013 KIA OPTIMA

The contact owns a 2013 Kia Optima. The contact stated that while driving approximately 30–35 MPH, the engine started knocking. The check engine warning light illuminated once the knock started in the engine. The vehicle was not repaired. The vehicle was driven to the dealer. The contact stated that there was an open recall associated with the VIN; however, the dealer declined to repair the vehicle because the engine was knocking. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000.