NHTSA Complaint #11709230 — 2026 CHEVROLET EQUINOX

The contact owns a 2026 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the driver's side seat belt became loosened. The contact pulled on the seat belt, which went across the chest, and the seat belt failed to lock and restrain as intended. The contact was able to pull and stretch the seat belt up to the steering wheel. The contact then pulled the lap belt, and the lap belt failed to lock securely as intended. The contact was able to pull and stretch the lap belt upwards. No warning lights were illuminated. The contact called the dealer; however, no assistance was provided. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 500.