NHTSA Complaint #11708829 — 2023 RIVIAN R1T

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11708829
Vehicle	2023 RIVIAN R1T
Component	UNKNOWN OR OTHER
Date of Incident	October 28, 2025
Date Filed	January 5, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

When it rains, or water is allowed to collect on top of the roof, water seeps in through the hinges of the driver and passenger sun visors. Depending on how much water is allowed to collect, it can trickle in or gush right inside the interior of the vehicle. Not only can it come in thru the sun visor hinges, but water also came out of my center roof console where my hazards and SOS button are at, causing me to worry about a water + electricity issue. Furthermore, the water obviously gets the carpeted floor wet. My truck is in the Van Nuys Rivian service center for the 2nd time for this issue. This is a well known issue on Rivian forums and on the Rivian subreddit.

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