NHTSA Complaint #11708760 — 2023 NISSAN ROGUE

The contact owns a 2023 Nissan Rogue. The contact stated that upon starting the vehicle, there was an abnormal clanking sound coming from the engine. There was no warning light illuminated. The contact proceeded to drive the vehicle; however, the vehicle failed to properly accelerate while driving 60 MPH and attempting to accelerate. The contact stated that the vehicle started to decelerate, and the contact pulled off to the shoulder of the highway. Due to the failure, the vehicle was towed to a dealer. A diagnostic test was performed on the vehicle, and metal shavings were found inside the oil pan. The vehicle was diagnosed with engine failure. The contact was informed that the engine long block and turbo needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The contact reached out to the manufacturer, and it was confirmed that the VIN was not included in the recall. The vehicle remained with the dealer unrepaired. The failure mileage was 76,000.