NHTSA Complaint #11708684 — 2025 HONDA CR-V

While driving my 2025 Hybrid CRV with 4K miles in a light rain, the wiper stopped going all the way to the edge and now only goes 90% of the way up no matter the setting. In a heavy rain, it will go 96%, and in accessory mode it goes up 100% of the way. I took it to the dealership and they said that this range of motion was standard, then showed me a video they took of a new CRV they had on the lot whose range of motion was slightly better (~95%). I pointed out the clearly visible grime line from when it was working correctly and how in accessory mode it goes up to the line. I also have the anecdote that in the summer I used it to clear pollen and it always went up all the way. They continued their stance that the operation was fine. Since it goes all the way up in accessory mode, I told them it must be a computer issue and asked them if they could reset/troubleshoot it. Since they had put off looking at this issue for the two days they had it at the dealership, they said they would need to address it at another time or keep it a third day. I just took it back and scheduled another appointment, as I need it for work. I am taking it in again, but from my post on the CRV sub-reddit many other new honda owners are experiencing the same issue. Reference here [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)