NHTSA Complaint #11708388 — 2017 RAM 3500

The contact owns a 2017 Ram 3500. The contact stated that while driving approximately 40 MPH, the ABS and ESC warning lights illuminated. The contact depressed the brake pedal but was unable to stop the vehicle. The contact had a snowplow attached to the front of the vehicle and lowered the plow to stop the vehicle. The contact was having the vehicle towed to a dealer, but the vehicle was not yet at the dealer. The contact had received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact was advised by the dealer that the parts to complete the recall repair were not yet available, but would attempt a temporary repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 66,000.