NHTSA Complaint #11708282 — 2014 ACURA RDX

I purchased this 2014 Acura RDX in 2016, a Certified Pre-Owned with original 28,000 miles, from Price Acura in Dover, DE. VIN # [XXX] . The car is very well maintained; garage kept and consistently follows the regular maintenance schedule. The current mileage is 143,968. I have voiced my concern to the Price Acura dealership regarding the ongoing issue with the headlights. The combination of heavy oxidation, internal condensation, and water seepage has gotten worse over time, causing very dim, unsafe low beams even after bulb/lens restoration. This issue is NOT normal wear and tear but is a defective seal or manufacturing issue. I’ve had to use my high beams to see while driving at night, but with oncoming traffic having to turn them off and on, not to impact other drivers, it is not safe. This issue has worsened, has negatively impacted my safety driving at night, most recent the driver side low beam headlight burnt out while I was traveling along back roads at night. After researching this issue, I learned this is a widespread problem and replacing the low beam headlight bulb is not the answer, and that the entire headlight assembly needs to be replaced, which I found is very costly. I am a loyal Acura customer with over 10 years of ownership. Given this widespread problem and my loyalty, I’m hoping for some manufacturer assistance, perhaps a covered repair, partial credit, or guidance getting help to cover this costly defect. Would you please advise of any cost effective service or potential solutions to resolve this known problem. As it stands, this issue has limited me to daylight driving only until this issue is properly fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)