NHTSA Complaint #11708227 — 2021 NISSAN VERSA

Mileage: Approximately 45,000 Current Status: Inoperable; held at Joe Machens Nissan pending evaluation by Nissan Consumer Affairs. Description of the Problem The vehicle has become completely inoperable, making it unsafe to operate. In the months prior to the failure, traction control warning indicators intermittently appeared on the dashboard. I did not recognize their significance at the time and did not document them, but they may have been early warning signs of the current operational failure. Approximately 22 days prior to the vehicle becoming completely inoperable, it underwent a recall update, oil change, and tire rotation at Joe Machens Nissan. Staff reported no concerns at the time. Shortly afterward, the vehicle began exhibiting reduced driving function and erratic power, which eventually led to complete inoperability. On [XXX], while commuting approximately 40 miles at highway speeds (up to 70 mph), the vehicle exhibited unpredictable engine response. The RPMs fluctuated erratically, and the vehicle would not accelerate beyond 70 mph. There were no dashboard warning indicators at the time. The vehicle is currently in the care of Joe Machens Nissan pending evaluation by Nissan Consumer Affairs. I am submitting this complaint to document potential safety concerns and to contribute to investigations regarding this vehicle model, including similar complaints reported by other 2021 Nissan Versa owners. Safety Impact Statement The operational failure poses a risk of reduced vehicle control and potential accident while driving at highway speeds, even in the absence of dashboard warnings. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)