NHTSA Complaint #11707995 — 2021 CHEVROLET COLORADO

The engine coolant temperature gauge is stuck at approximately 160•F. Cooling fans are running at high speed constantly. The thermostat is stuck in the open position. The vehicle is less than 100,000 miles. There is a “Special Coverage Bulletin N242484760” that has indicated the issue is occurring regularly with my type of vehicle but my specific VIN is excluded due to misplaced parameters. The part is readily available at the dealership in which we are getting the part fixed because so many vehicles of my make and model are having this issue. The cost of the repair will be $1,200 and will be out of pocket because my VIN is excluded but clearly affected by the same faulty system for the coolant. This is a mistake as my vehicle is have the exact same issue as all of the others “covered” in the special coverage. We are seeking an appeal and want to file a complaint that my vehicle is excluded and will have to pay $1,200 where other customers will not be required to do so.