NHTSA Complaint #11707861 — 2021 TOYOTA HIGHLANDER

The contact owns a 2021 Toyota Highlander. The contact stated that while driving at various speeds and depressing the accelerator pedal, the contact heard an abnormal whining sound coming from the front of the vehicle. The vehicle was taken to an independent mechanic, where the contact was informed that it was a known failure. The vehicle was then taken to the dealer, where it was diagnosed, and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to work with the dealer to have the transmission repaired. The failure mileage was 66,000.