NHTSA Complaint #11707813 — 2025 LAND ROVER RANGE ROVER EVOQUE

I am filing this complaint regarding serious and ongoing safety and quality issues with my 2025 Range Rover Evoque S. Since shortly after taking delivery, I have experienced persistent problems that have not been resolved despite multiple service visits over the past year. As a result, I have lost confidence in the safety and reliability of this vehicle. The issues include an overheating wireless charging pad that becomes unsafe to use. This issue has been acknowledged by the dealership as a known problem. During an early service visit, a representative advised me to purchase a third party wireless charger rather than offering a repair. The vehicle also has persistent interior rattling from the rear passenger side that continues despite repeated repair attempts. During my most recent service visit, I was told that the vehicle is built plastic on plastic and that this noise should be expected. Most concerning is an active passenger airbag recall issued Aug. 27, 2025. Due to a cyber incident affecting Land Rover systems, there is currently no remedy available. Because of this unresolved recall, I do not allow passengers in the vehicle, as I do not believe it is safe. This restriction has been in place for months and has significantly limited my ability to use the vehicle. I only drive when absolutely necessary. Because the dealership was unable to resolve these issues, a retailer representative who has been aware of the problems from the beginning recommended that I pursue a vehicle repurchase through Land Rover. I followed that recommendation and formally requested a repurchase. Land Rover denied the request without explanation and referred me to the National Highway Traffic Safety Administration to file a complaint. I remain in possession of the vehicle but no longer feel safe or confident driving it. I am submitting this complaint so these safety issues are formally documented and reviewed. Vehicle information 2025 Range Rover Evoque S VIN SAL