NHTSA Complaint #11707738 — 2025 HONDA PROLOGUE UNKNOWN OR OTHER

Complaint Details

ODI Number	11707738
Vehicle	2025 HONDA PROLOGUE
Component	UNKNOWN OR OTHER
Date of Incident	December 29, 2025
Date Filed	December 30, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

When initiated in the phones app, the Hondalink app does not communicate with my Honda Prologue. I keep getting "data unavaible" notices. I've only been able to get the app to update with the automobile on 3 occasions since I purchased the vehicle on 12/14/25. I see a manufacturer bulletin on this problem. (...are experiencing issues with OnStar and HondaLink due to the software within the telematics control unit needing a software update.). I am unable to unlock the car with the app when needed which could lead to a safety issue.

Related Complaints for the 2025 HONDA PROLOGUE

Other UNKNOWN OR OTHER Complaints

#11711101 — January 15, 2026 — When using the backup camera at night you can not see as it is not bright enough. My car is brand new. I called Hon...

#11710301 — January 12, 2026 — Unknown electrical issue in the cold. Saw posts online about people getting "High voltage system" errors and after a ...

#11706900 — December 23, 2025 — Car had high voltage system error

#11706902 — December 23, 2025 — On December 10th had the reduced acceleration drive with care error

#11706369 — December 21, 2025 — Rear camera visibility is very poor, especially at night.

Recent Complaints for the 2025 HONDA PROLOGUE

#11719218 — ELECTRICAL SYSTEM — February 19, 2026 — The vehicle has twice displayed a “Service High Voltage System” warning followed by “Reduced Acceleration – Drive Wit...

#11719218 — POWER TRAIN — February 19, 2026 — The vehicle has twice displayed a “Service High Voltage System” warning followed by “Reduced Acceleration – Drive Wit...

#11719218 — SUSPENSION — February 19, 2026 — The vehicle has twice displayed a “Service High Voltage System” warning followed by “Reduced Acceleration – Drive Wit...

#11717709 — STEERING — February 13, 2026 — Aggressive clicking if wheel is turned greater than 15° off center

#11717062 — ELECTRICAL SYSTEM — February 10, 2026 — The contact owns a 2025 Honda Prologue. The contact stated that while parked and attempting to charge the vehicle, th...