NHTSA Complaint #11707698 — 2022 TOYOTA HIGHLANDER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11707698
Vehicle 2022 TOYOTA HIGHLANDER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

When turning on the heated steering wheel and about 5-10 minutes, it seems there is smoke coming from the steering wheel leather and it’s very hot that almost burnt my hand and forced me to take my left hand off. I immediately turned the heated steering wheel and stopped. There is a burning spot left on the steering wheel also. The heating option still can be enabled and the same situation repeats (like no fuse was broken)

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