NHTSA Complaint #11707434 — 2005 TOYOTA RAV4

Electronic door locking mechanism on front passenger side has failed and cannot be controlled by the key fob like the other doors. Therefore, it is necessary for the driver to reach across the front seat to lock and unlock this door. The locking mechanism’s failure could be considered an inconvenience. However, there wss an incident where a friend and I were taking the train to the city, leaving the vehicle unattended in a railroad station parking lot for 10-12 hours. I used the key fob to lock all of the working doors, but my friend forgot to manually lock the front passenger door. Unfortunately, this oversight created the risk of theft. This could also pose a safety hazard to the front seat passenger in an emergency situation where he or she must quickly evacuate the vehicle in case of fire, for example. The critical issue lies in the fact that, in an emergency, the driver can press the key fob to quickly unlock all exit doors EXCEPT for the front passenger side, leaving that seat’s occupant struggling to locate the unlock button as smoke from the fire quickly fills the vehicle. First responders would have to pry the door open in this crisis situation when every second counts. A licensed auto mechanic has checked the vehicle and advised me that it would be necessary to dismantle and rebuild the car door at a cost of $300-$400 in order to correct this situation, which is an expense I cannot afford on my limited income. My vehicle is available for inspection as necessary. Thank you for any assistance you are able to provide.