NHTSA Complaint #11707337 — 2025 CHEVROLET SILVERADO 1500

2025 Chevrolet 1500 Silverado High Country 6.2 L motor with 5624 miles blown motor. When I tried to start it, the motor made a noise like someone tossed a handful of spoons in a blender and turned it on. Motor shut off on its own. This was on Sunday December 21st of 2025. Truck as towed to Westly Chapel Chevrolet in Westly Chapel Florida on Monday December 22nd of 2025. Chevrolet Customer Service was called on Monday December 22nd of 2025. The Case # XXX. I spoke to 7 different people before a manager called me later that evening and said my case manager will be Tyisha. The manager stated she was Tyisha's direct manager and that Tyisha would reach out to me within 2-3 days. The manager also stated that she was unaware of the 2021-2024 issues with the 6.2 L motor. I informed Customer Service I wanted a buy back and that 7 Service Departments told me that motor replacements are taking 3-6 + months. Ive been told the repair for the 6.2 L has not been properly addressed and the new motors are still have catastrophic failures. I spoke to 7 local Chevrolet Service departments. Each one said they had several of the 6.2 L motors in with major failures. Some brand new 2025. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)