NHTSA Complaint #11707019 — 2025 FORD MUSTANG

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11707019
Vehicle 2025 FORD MUSTANG
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

While driving to mass on Christmas Eve, Wednesday, December 24, 2025, my wife and I heard a loud pop. Our first question was "What was that?" as we looked at each other. Then I realize the rear window had suddenly shattered starting on the right side, and was slowly falling apart. As this was only about a mile from my home, we immediately drove home. I contacted SafeLite Auto Glass to schedule an appointment to have the glass replaced thru my insurance company. There was no warning this was about to happen, and neither one of us noticed anyone or anything near us as we were driving. As I currently have the car covered due to the forecast of snow, I will upload a picture when I take the cover off to take it to have repaired.

Related Complaints for the 2025 FORD MUSTANG

Other UNKNOWN OR OTHER Complaints

#11713160 The Main screen in the car completely went black all of the sudden with no prior warnings or signs to show cause of t...
#11679491 VIN: [XXX] Recall data refreshed on Aug 09,2025 0 Unrepaired Recalls associated with this VIN Transmission main con...
#11675058 When shutting the door of my New Mustang the back safety glass exploded. If I had people or my dogs in that seat it c...

Recent Complaints for the 2025 FORD MUSTANG

#11713160 ELECTRICAL SYSTEM The Main screen in the car completely went black all of the sudden with no prior warnings or signs to show cause of t...
#11713160 VISIBILITY/WIPER The Main screen in the car completely went black all of the sudden with no prior warnings or signs to show cause of t...
#11710287 VEHICLE SPEED CONTROL I was driving around 35mph, when I switched the DRIVE MODE to CUSTOM, the car went into neutral, and started to coast...
#11705788 VISIBILITY:GLASS, SIDE/REAR The contact leased a 2025 Ford Mustang from Avis Car Rental. The contact stated that while driving at an undisclosed ...
#11696298 EXTERIOR LIGHTING See attached document for complaint.
Check any vehicle history by VIN - Free vehicle history report