NHTSA Complaint #11706977 — 2022 BMW X5

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 11706977
Vehicle 2022 BMW X5
Component WHEELS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I was driving the car on the middle lane on Northern State Parkway (Long Island, NY) West bound about 55mph. Near exit 26 suddenly my car was automatically moving towards to the right, steering wheel and brake were not working, car was completely out of control, it crossed the right lane and went out of the highway and suddenly stuck in the bushes and stopped. Luckily, there was no car on the right lane at that time. I did not hit anyone and no car hit me. Call automatically went to the police from my car. In short time police came and I came out of the car and found that left rear wheel broke from axel. I do regular service in BMW service center. This year I took to Rallye BMW service center one time in April and one time in August and I did complete servicing as their recommendation. My car is in Rallye BMW for over one and half month but I did not get any information from BMW what happened to my car. I called several times but from service center Mr. Anthony is telling that from BMW corporate one came yet to do inspection.

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