NHTSA Complaint #11706962 — 2022 NISSAN LEAF

I am filing this complaint regarding an open and unresolved safety recall on my Nissan LEAF (NHTSA Recall No. 25V-655). Nissan has instructed owners not to use Level 3 (DC fast) charging via the CHAdeMO connector due to a risk of rapid battery overheating and potential fire. As of today, no remedy is available. This recall renders my vehicle unusable for its intended and advertised purpose. I purchased this vehicle specifically for frequent long-distance travel between Seattle, WA and Vancouver, BC to visit family. Safe and reliable access to DC fast charging is essential for this use case. Without fast-charging capability, the vehicle cannot complete these trips in a practical or safe manner. As a direct result of this unresolved recall and Nissan’s instruction not to fast-charge, I am unable to use my vehicle for these trips and have been forced to rent a car at my own expense. This is not a minor inconvenience; it is a material loss of functionality and utility. The vehicle is effectively limited to short, local driving only, which is not how it was marketed or how I purchased it to be used. Nissan has acknowledged the safety defect but has provided no timeline for a fix. The ongoing delay places an unreasonable burden on owners and leaves me with a vehicle that cannot be used as intended for an indefinite period. I am requesting that NHTSA review this matter for timely remedy enforcement and assess whether Nissan’s delay in providing a repair constitutes a failure to address a safety defect in a reasonable timeframe. Owners should not be left with a vehicle that cannot safely perform its core, advertised function while bearing ongoing financial harm.