NHTSA Complaint #11706937 — 2015 RAM 1500

I am writing to request urgent assistance regarding a serious safety and service issue with my 2015 Dodge Ram, which has only 45,000 original miles. I recently took the vehicle to an authorized Dodge dealership after multiple dashboard alerts appeared, including: ABS Light On, Brake Light On, “Service Trailer Light,” “Service Antilock Brake System”, Service Electronic Braking”, “Service Trailer Brake System” The dealership diagnosed the problem as a faulty ABS Module. I was informed that the part would cost approximately $1,400, plus the cost of ordering the part, and that the part may take up to four (4) years or more to arrive—if it ever becomes available at all. I contacted multiple Dodge dealerships and received the same response regarding the extreme delay and unavailability of the ABS Module. I was also told that the vehicle is unsafe to drive in its current condition. This is especially concerning, as this is my only vehicle, and I cannot use it due to the safety risks. Despite this, Dodge customer service informed me that no assistance can be provided unless I first pay for and order the part, even though the part may not arrive for years. Additionally, the dealership is unwilling to buy back the vehicle at a reasonable price due to the unresolved ABS issue, leaving me without a safe, drivable vehicle and without support or alternatives. I have confirmed that there is no recall listed for this issue, yet the ABS Module is a critical safety component, and the lack of part availability for years is unacceptable for a loyal customer who has maintained the vehicle properly and driven it minimally. I am respectfully requesting that Dodge Corporate provide A clear explanation for the extreme parts delay, A prompt solution—such as expedited part sourcing, coverage or assistance with repairs, or a reasonable buyback/exchange option, Guidance on how Dodge intends to support customers facing major safety issues caused by unavailable parts.