NHTSA Complaint #11706794 — 2025 TOYOTA GRAND HIGHLANDER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11706794
Vehicle	2025 TOYOTA GRAND HIGHLANDER
Component	POWER TRAIN
Date of Incident	December 1, 2025
Date Filed	December 23, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

While accelerating from low speeds and turning, the car exhibits a rotational clicking noise from one or both front drive shaft assemblies. Seems to be the identical issue noted in the 2024 Grand Highlander that was presumably fixed during later production lots (T-SB-0082-24). That issue was seemingly solved with driveshaft replacement. The dealer said they “could not duplicate” the issue; however, it happens often while I am driving the vehicle and others have reported it to the same dealer as well. It seems to be an existing related safety issue that the dealer, and potentially the manufacturer, are ignoring until we get past the warranty.

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