NHTSA Complaint #11706552 — 2021 HYUNDAI PALISADE

The vehicle experienced premature transmission failure, including torque converter clutch malfunction, hesitation, jerking at speeds between 30–35 mph and 50–60 mph, and drivability issues. Diagnostic indicators are consistent with widespread complaints from other Hyundai Palisade owners. This failure presents a potential safety concern due to unpredictable vehicle response, hesitation during acceleration, and reduced control during highway driving. Dealer / Manufacturer Response: Hyundai Motor America requires an authorized dealer to submit a warranty or goodwill claim for review. The servicing dealer, Reliable Hyundai (Springfield, Missouri), has refused to submit the claim, preventing evaluation and resolution. This issue appears to be a known defect affecting multiple vehicles of the same model year. I am submitting this complaint to assist NHTSA in identifying patterns that may warrant investigation or recall action.