NHTSA Complaint #11705820 — 2022 BMW X3

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11705820
Vehicle 2022 BMW X3
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MS

Consumer Description

On 12/17/25, I was driving on I-10 in New Orleans, there were no cars around that could have kicked up a rock to cause the sunroof to explode. When the sunroof exploded, I immediately pulled over and that is when I first noticed the strong smell of residue and then I heard the glass shattering. The cover to the sunroof was closed because if not, glass would have been all over me causing a major accident on major 4 lane interstate. The heat was not on to cause any type of pressure to make it explode. When I pulled over, I called 911 and Louisiana State Police answered the call. When the officer arrived he looked at the situation and he could not see a rock, bullet, or anything that would have caused it. Since he could not find anything that caused the issue, he was not able to do an incident report but told me to take it straight to the dealership. The vehicle has been to two different BMW dealerships where I have been told warranty does not cover this issue even though there are multiple reports about this being a normal occurrence with BMW after a 7 year investigation. There were no warnings before this incident. I could have killed myself along with others if I would have lost control of the car due to the car shaking with the sunroof exploded. The vehicle is able to inspected upon request if needed while it sits at the dealership. This vehicle was also bought on 10/27/25.

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