NHTSA Complaint #11705802 — 2021 GMC YUKON

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number 11705802
Vehicle 2021 GMC YUKON
Component VISIBILITY
Date of Incident
Date Filed
Mileage 25,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The contact owns a 2021 GMC Yukon. The contact stated that while driving at an undisclosed speed, the contact noticed that the front windshield was extremely blurry. In addition, the contact stated that it was a safety failure, especially while driving at night. The contact stated that while driving at night, the failure was extremely unsafe. The vehicle was taken to the dealer, and it was confirmed that the front windshield was defective. The contact was informed that the front windshield needed to be replaced. The vehicle was not repaired. In addition, the failure occurred previously in June 2023, and the repair was covered under warranty. The manufacturer was made aware of the failure, and a case was filed. The repair was denied. The failure mileage was approximately 25,000. The VIN was unavailable.

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