NHTSA Complaint #11705742 — 2025 JEEP WRANGLER

Subject: Safety Complaint – 2025 Jeep Wrangler 4xe Unexpectedly Shifted Into PARK While in Traffic Vehicle: 2025 Jeep Wrangler 4xe Mileage at Time of Incident: 1300 Date of Incident: [XXX] Location: Ohio I am submitting this complaint to formally report a serious and dangerous safety defect involving my 2025 Jeep Wrangler 4xe. While approaching a red traffic light at normal driving speed, the vehicle suddenly and without any warning shifted itself into PARK. I did not press the park button, and no alerts or warnings were displayed prior to the event. The vehicle abruptly decelerated, leaving me momentarily without power in active traffic. I had to quickly react, restart, and shift back into gear. This incident was completely unexpected, and placed me and others at immediate risk of a rear-end collision. This behavior is unacceptable in a modern vehicle and represents a clear safety hazard, particularly in traffic conditions where sudden loss of propulsion can result in serious injury or death. There were no dashboard warnings, messages, or indications that the vehicle was about to enter PARK. The vehicle was functioning normally immediately before the incident. I am requesting: 1.A full investigation into this incident 2.Written documentation of any known defects, recalls, or software issues related to unintended gear shifts in the Wrangler 4xe 3.A permanent fix, not a temporary reset or software update without explanation 4.Documentation placed in my vehicle service record acknowledging this safety issue I am also submitting this complaint to the National Highway Traffic Safety Administration (NHTSA) due to the severity of the safety risk. This incident has caused me to lose confidence in the safety and reliability of this vehicle, and I expect this matter to be treated with urgency. The vehicle is currently in the shop for the past 4 days with no call explaining what the problem is. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)