NHTSA Complaint #11705422 — 2023 TOYOTA HIGHLANDER
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11705422 |
| Vehicle | 2023 TOYOTA HIGHLANDER |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
When applying the brakes sometimes, particularly when breaking at the bottom of a hill, the car lunges forward before the brake catches and it stops. The transition is jarring and does not seem safe at all. I've been told by mechanics at the Toyota shop that it is normal for a hybrid vehicle, but if that is the case they need to not sell hybrid vehicles or find a way to avoid this problem. I've read tons of posts on online forums confirming that many other people have this with their Toyota hybrid vehicles, including the Highlander.
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