NHTSA Complaint #11704973 — 2018 HONDA ODYSSEY

The front-facing camera responsible for detecting surrounding traffic is malfunctioning, which in turn compromises several critical safety systems. These include adaptive cruise control, lane keep assist, blind spot monitoring, automatic emergency braking, forward collision warning, and lane departure warning. All of these features depend on the proper functioning of this camera. The vehicle has never been involved in a collision, and the camera was neither abused nor damaged. The failure occurred suddenly and without warning, triggering multiple warning lights on the dashboard. While the vehicle remains operable, all Advanced Driver Assistance Systems are currently disabled. It is my contention that Honda has engineered a defective camera system that requires a substantial out-of-pocket expense for vehicle owners to repair. I believe this cost should be borne by Honda, not the consumer. Accordingly, I am requesting that the NHTSA investigate this issue and require Honda to implement a recall that permanently addresses the problem.