NHTSA Complaint #11704722 — 2021 BMW X3

The contact owns a 2021 BMW X3. The contact stated that while attempting to start the vehicle, the vehicle failed to start. There was an abnormal clicking sound coming from the engine. After several minutes, the vehicle was able to be started. The check engine warning light was illuminated, and an unknown message was displayed on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with starter failure. The vehicle was not repaired. The vehicle was taken to the dealer, where it was diagnosed and determined that the battery had failed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V636000 (ELECTRICAL SYSTEM); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 29,000.