NHTSA Complaint #11704540 — 2024 HONDA CR-V

The foam padding on the seat has detached from the base and has split into two separate pieces. Each time I place my daughter in the car seat, the padding shifts and moves, causing her to sit unevenly and no longer securely on the seat. This issue puts my child at a safety risk. The foam padding is supposed to remain secured and absorb energy in the event of an accident. Because it is separating and moving out of place, it cannot function as intended, which is extremely concerning for a product designed for protection. We have only been using this car seat for roughly three months, and it was purchased brand new. The car seat has not been inspected by anyone yet, but it is available for inspection if needed. I have also reached out to the manufacturer, and they informed me that they will not take any action to resolve the issue.