NHTSA Complaint #11704487 — 2019 HYUNDAI ELANTRA

The contact owns a 2019 Hyundai Elantra. The contact was frequently checking the engine oil level after noticing that the vehicle was consuming an excessive amount of engine oil between oil changes. The contact was frequently topping off the engine oil. There was no warning light illuminated. The contact stated that while driving at 30 MPH, there was an abnormal knocking sound coming from the engine, and the vehicle hesitated while depressing the accelerator pedal. The contact then stated that the oil warning light started flashing on the instrument panel, and the contact pulled over and had the vehicle towed to the residence. The contact was able to drive the vehicle to an independent mechanic, where the vehicle was diagnosed with engine failure. The vehicle was not repaired. The contact later discovered NHTSA Campaign Number: 21V301000 (ENGINE); however, the VIN was not included in the recall. The dealer was notified of the failure, and the contact was provided an estimate for a diagnostic test. The manufacturer was not notified of the failure. The failure mileage was unknown.