NHTSA Complaint #11704419 — 2025 HONDA CIVIC

Vehicle experienced sudden and complete loss of engine power while driving in active NYC traffic. Without any warning lights or prior symptoms, the engine shut off mid-motion, the accelerator became unresponsive, and the car stopped moving in the middle of a busy roadway. I lost all propulsion and had to activate hazard lights while stuck in live traffic. This created a severe safety hazard for me and surrounding vehicles. The vehicle could not be safely moved, and no police or roadside support was able to reach me for over an hour. This incident placed me at high risk of being struck by oncoming traffic. This is the second major failure with this vehicle. On Day 2 of my lease, the car experienced multiple system malfunctions related to an open recall, causing the vehicle to fail on the highway. That recall repair did not prevent this new failure. After this most recent incident, AAA diagnostics showed the vehicle was not drivable, and the dealership later informed me that the failure involves a deeper fuel system/high-pressure pump issue. They stated there is no guarantee the vehicle will operate normally even after repair, yet on 12/10/25 they attempted to return the car to me and told me to continue driving it despite knowing the defect is safety-related. As of today, I have been without a safe vehicle for over 10 days, and neither the dealership nor Honda Corporate has provided a loaner or safe transportation. My initial safety case with Honda was also prematurely closed without my knowledge, and multiple attempts to escalate to a supervisor were unsuccessful or delayed. A vehicle that stalls without warning at speed is an extreme safety hazard, and this defect remains unresolved. I am reporting this because the vehicle has failed twice under dangerous conditions, and the manufacturer has not ensured that the vehicle is safe to operate.