NHTSA Complaint #11703897 — 2017 GENESIS G90

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11703897
Vehicle 2017 GENESIS G90
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

November 2, 2025 at 12:19 PM, I received a call from the owner, Jose, who accused me of “assault” against his employee Toni—despite the fact that I have never been physically near Toni. I’ve only been calling to follow up on the unresolved safety issues: no fluids, bad brakes (which they claimed to have repaired), and rear tires with no tread at all. When they repaired the brakes, I would have gladly purchased new tires had I been informed.

On November 3rd at 8:23 PM, I found myself stranded on the side of the highway once again—this time due to exposed tread and a large bubble on the tire. It’s deeply troubling that a vehicle was sold in such unsafe condition. This raises serious questions about the seller’s standards and accountability.

November 5, 2023 at 12:33pm third flat tire and the spare blew out into pieces after one day.

On November 8, 2025 at 11:30am, the second bald tire completely blew out while I was driving on 595. This was not just an inconvenience—it was a life‑threatening situation. I could have been killed. The fact that this dealership allowed such unsafe tires to be sold or installed shows a complete disregard for customer safety.This is absolutely unacceptable. Their negligence puts lives at risk. Avoid this dealership at all costs

November 29, 7:57pm
supposedly changed the brakes and the rear brakes are grinding another safety issue

November 30 6:54pm
before leaving McMahon I’d asked to check the fluids.  Then when they supposedly charge brakes to check the fluids again.  Guess what they never checked all the fluids were gone.

December 2, 11:34am McMahon was supposed to fix the brakes well, surprise they did not fix the brakes putting me and my family’s life in danger. FLORIDA STATUE legalclarity....

Exceptions Under FDUTPA

• The Florida Deceptive and Unfair Trade Practices Act (FDUTPA) prohibits dealers from engaging in deceptive or unfair conduct—even in “as is” salesIf the dealer falsely claimed the car was inspected

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