NHTSA Complaint #11703536 — 2024 JEEP COMPASS
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11703536 |
| Vehicle | 2024 JEEP COMPASS |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
Upon engine start up at the home of my S/O, [XX], the warning "Service Automatic Throttle Control" appeared on the dashboard. Placing the vehicle into gear first in reverse, then in drive resulted in sudden acceleration and erratic lurching. I had no brakes whatsoever. At one point my S/O nearly hit on the dash per signed affidavit. I had to place my 2024 Jeep Compass in Park in order to stop and then slowly maneuver it into a safe parking spot before having it towed to Golling Jeep Ram Dodge in Bloomfield Hills, MI. Tech diagnosis two days later showed Error Code 2299. But the vehicle started and operated as normal. Nothing wrong. After a test drive the next day to be sure, they had me get my vehicle. Although my door sticker gives a manufacturing date of 6/2024, I call your attention to NHTSA Recall 24V-240 over throttle control system software. Strangely enough, this exact same malfunction occurred at the same address on [XXX], almost a year earlier. It was towed at that time to Suburban JDR in Farmington, MI where, again, my vehicle showed the same 2299 Code but otherwise, performing well, advising me to come get my Compass. So, both times my 2024 Jeep Compass took control away from me, this time with no brakes, almost injuring my S/O. Fortunately, both incidents happened in her gated community with no pedestrians or traffic. In addition to this intermittent, dangerous malfunction, I owned both a 2018 and a 2021 Compass one of which, like the Dodge Ram recall, had a horribly malfunctioning turn signal. The VINs: 2018 [XXX] ; and the 2021 #[XXX]. This is real and dangerous. That I can attest to. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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