NHTSA Complaint #11703513 — 2022 RAM 1500

My 2022 Ram 1500 TRX has recurring safety-related failures of the infotainment system. The issues began after forced over-the-air updates from the manufacturer early in 2025. The most concerning defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, backup camera, vehicle settings, seat controls, suspension annd steering settings, and performance gauges. This inability to access multiple functions creates an immediate safety hazard, including as a major distraction to the driver while the vehicle is in motion. Another highly concerning problem frequently observed includes a screen “spasm” where all visual displays are jumping around the screen and blinking multiple times per second, rendering the entire system useless. Even when these significant issues are not present, multiple distracting issues continue to persist including wireless CarPlay/Android Auto failures and glitches - again while the car is in motion, causing major distractions. These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.