NHTSA Complaint #11703439 — 2008 TOYOTA FJ CRUISER

I have 47k miles on my car. I took it in for an oil change (Fox Toyota, Rochester Hills, MI) and was told that it was dangerous to drive. I needed a new rear axle and much more. No details were provided. I could not open the email link they sent to my phone. I left the car at the service dept. 10/21/25 -prior to this visit I brought my car in to Fox for an oil change august 2024 and was told I would probably need new struts soon. I had appx 44,000 miles on my car at that time. - I park in my garage every night and have had an undercarriage wash each month at a car wash. - I live on a dirt road but my husband's 2017 Chevy Silverado has 180,000+ miles. -People online have asked me if I parked in the ocean -I contact Toyota Brand Engagement immediately. They paid a small amount ($3900) toward fixing the $17,000 bill. My car was in limbo at service for 30 days. I had not care. So I had to accept.