NHTSA Complaint #11703252 — 2021 JEEP WRANGLER

The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the vehicle was shaking erratically. No warning lights were illuminated. The contact stated that the failure only occurred while driving over a bump in the road. The vehicle was taken to the dealer, where it was diagnosed with a failed damper. The contact stated that upon inspection of the vehicle, the dealer informed the contact that the shock absorbers were leaking. The contact was informed that the damper and the shock absorbers needed to be replaced. The vehicle was in the process of being repaired. The contact was informed that the failure was known as the death wobble. The contact stated that the failure was present when the vehicle was purchased; however, the shaking had become more aggressive and persistent. The manufacturer was made aware of the failur,e and a case was filed. The failure mileage was approximately 19,000.