NHTSA Complaint #11703232 — 2018 KIA NIRO

The contact owns a 2018 Kia Niro. The contact stated that occasionally driving at various speeds, the vehicle hesitated to stop as intended while the brake pedal was depressed, and the brake pedal was depressed to the floorboard. The message "Stop - Regenerative Braking Failure" was displayed. The contact restarted the vehicle as a temporary repair; however, the failure reoccurred. The vehicle was taken to a local dealer, where it was diagnosed, and a 91400 fuse Kit was installed, and various repairs were performed. The vehicle was repaired out-of-pocket; however, approximately one month later, the failure reoccurred. The vehicle was taken back to the same local dealer where it was diagnosed; however, the cause of the failure was not determined. The vehicle was not repaired. The contact stated that the vehicle was taken back to the same local dealer, where it remained. Upon further investigation, the contact related the failure to NHTSA Campaign: 23V534000 (Power Train); however, the VIN was not included. The manufacturer was made aware of the failure, and a case was filed; however, was the claim was denied. The failure mileage was approximately 150,000.