NHTSA Complaint #11703007 — 2015 FORD ESCAPE

The contact owns a 2015 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle lost automotive power. The contact stated that while shifting the gear shifter, the current gear did not appear on the instrument panel. The check engine warning light was illuminated. The "Transmission Fault Service Now" and "Low Temperature Will Reduce Power" messages were displayed on the instrument panel. The contact stated that the vehicle was turned off and restarted and returned to normal operation. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the alternator needed to be replaced. The contact was concerned that it was an inaccurate diagnosis. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000.