NHTSA Complaint #11702988 — 2021 JEEP WRANGLER
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11702988 |
| Vehicle | 2021 JEEP WRANGLER |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
In June 2025, I brought my vehicle to the dealership (Hendricks Chrysler Dodge Birmingham, AL) for a full diagnostic inspection, and at that time I was told everything was fine. There were no warnings, no notes about electrical issues, airbags, coolant leaks, engine leaks, or any of the major concerns now being reported. On my most recent visit (October 2025), the dealership suddenly reported multiple “Immediate Attention” failures, including: • Airbag system issues • Electrical system failure • Coolant system leak • Water pump leak • Engine oil separator leak These items were never mentioned during my previous full diagnostic despite being safety-related components that typically show symptoms or codes. Because these new issues involve critical components like the airbags, engine, and electrical system, my safety was put at risk. I have been driving the vehicle daily under the belief that it had passed a full diagnostic months earlier. If these problems really existed at that time, then I was unknowingly operating an unsafe vehicle. If they did NOT exist, then the sudden appearance of multiple major failures raises concerns about incorrect diagnostics or improper prior inspection. I have not received any warning lights except the airbag light. The dealership has not provided a clear explanation as to how these issues appeared only months after a full inspection. This has caused significant concern regarding vehicle safety, diagnostic reliability, and whether the previous inspection was performed correctly. I am requesting NHTSA review because the dealership failed to identify or disclose major safety-related failures, which has potentially placed me in danger without any warning.
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