NHTSA Complaint #11702882 — 2025 HYUNDAI TUCSON

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11702882
Vehicle 2025 HYUNDAI TUCSON
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

I am reporting a serious safety and reliability concern with my 2025 Hyundai Tucson. At only about 2,000 miles, I was informed by the Hyundai dealership that the transmission has already failed and needs to be replaced. This vehicle is essentially brand new and should not be experiencing a major powertrain failure so early in its lifespan. The transmission issue has caused significant concern regarding the safety of the vehicle. Sudden failure of a major drivetrain component creates an increased risk of loss of power, unpredictable drivability, and unsafe operation in traffic. This is especially concerning because this vehicle was already given to me as a replacement for a previous Hyundai Tucson that qualified under my state’s lemon law. A transmission failure at such a low mileage indicates a possible manufacturing defect or a systemic quality issue that could affect other consumers. I am requesting that NHTSA investigate this matter to determine if this is part of a broader problem in the 2025 Hyundai Tucson model line. This situation is unacceptable for a vehicle this new, and it raises serious concerns about long term safety and reliability. I am seeking further review and action so that other consumers are not placed in similar unsafe situations.

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