NHTSA Complaint #11702838 — 2023 NISSAN PATHFINDER

The control buttons located on the steering wheel of the newer model Nissan Pathfinder are malfunctioning. These buttons control numerous functions and sensors. What's happening is, the spring action of the buttons are failing and the button is loose. This causes the button to make contact as if it was pushed without touching it, simply driving over a bump. Some of these buttons control warning sensors for the vehicle, anti-collision, parking, blind spot, etc. Numerous people are complaining about this online. Several have said their dealer service department acknowledges that this is a known issue. I contacted Nissan customer service and they told me there is no information in their system about this problem and any repair would be out of pocket by the customer. This is a very expensive repair. This issue must be addressed. There are too many Pathfinder owners having the exact same problem. Please look into this. Thank you