NHTSA Complaint #11702631 — 2023 MERCEDES-BENZ EQB 300 4MATIC

I own a 2023 Mercedes-Benz EQB 300. After the dealership performed the recall Update Battery Management System Software – Campaign 2025040005 / 25V050 / 25P5496507, my vehicle immediately experienced a significant loss of battery performance. Problems that began right after the recall update: Driving range decreased by approximately 25–30 miles. DC fast-charging speed dropped from about 100 kW before the update to a maximum of around 80 kW after the update. Vehicle was performing normally before the recall software was installed. This update appears to have negatively affected the performance, efficiency, and charging capability of the high-voltage battery. Mercedes has not yet provided an explanation or solution. I am requesting that NHTSA investigate whether the recall update is improperly derating or limiting the high-voltage battery and whether this safety recall is causing reduced functionality for other EQB owners.