NHTSA Complaint #11702467 — 2019 HYUNDAI KONA

I am reporting a recurring safety issue involving engine stalling in active traffic due to excessive oil loss and internal component failure. This has occurred three times within approximately 12,000 miles and has created dangerous conditions for my family, including my 2.5 year old child who rides in the vehicle. Summary of incidents: • May 15, 2025 – 61,736 miles: Vehicle stalled in traffic and lost acceleration. Dealership confirmed abnormal noise and low oil, but no oil consumption test was ordered. • Fall 2025 – 66,448 miles: Vehicle stalled and died on the highway. Diagnosis showed broken camshaft timing components. Service invoice states the engine oil system was too low and caused internal failures. Major timing components replaced. • October 30, 2025 – 69,175 miles: Vehicle stalled in traffic again. Oil was low after only 2,727 miles since previous repair. Dealer advised oil consumption test after another 1,000 miles, but I do not feel the vehicle is safe to drive due to repeated stalling and internal failures. At the most recent incident the dealership confirmed the oil level was again low, but did not identify the cause or perform consumption testing until after repeated failures. These repeated stall events are serious safety hazards and could result in a collision or injury. I have lost confidence in the safety of the vehicle. Based on consultation with an experienced engine mechanic, underlying internal damage from oil starvation is likely and may indicate piston ring or engine defect consistent with known Hyundai/Kia oil consumption issues. Hyundai has declined to provide a buyback or full repair solution and the vehicle continues to demonstrate dangerous conditions. We have purchased a full warranty for the engine but warranty company will not cover it as they are saying this is a pistons issue - wear and tear. I am requesting NHTSA investigation and assistance to ensure this defect is addressed before someone is injured.