NHTSA Complaint #11702267 — 2025 TESLA MODEL 3
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11702267 |
| Vehicle | 2025 TESLA MODEL 3 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I drove car for about 15 minutes and pulled into a parking space. There was no bumping or other incident. I left the vehicle for about 10 minutes and returned. The screen on my return showed 2 warnings, 1. Steering assist disabled, and 2. Collision avoidance system currently inoperable. Dealing with warning number 1: On starting to back out of parking space, i discovered there was no assist for steering, and a high degree of force was needed to turn the steering wheel and guide the car. This required considerable force. I tried a "system reboot" twice to no avail (this is done by holding 2 steering wheel buttons for about 10 seconds). I called Tesla for service and they towed to car to their service center. I do not know what steps were taken to diagnose or repair the problem. Warning number 2 disappeared from the screen when I started trying to back up..
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