NHTSA Complaint #11702020 — 2022 TOYOTA AVALON

On 11/27/25 around 11:30 am , I went to stop at a stop sign before approaching the main road. I went to stop at the stop sign and hit the brakes as I proceded to turn left on to the main Road there was a car coming on the main road and I hit my brakes to stop from causing me to run into him when I hit the brakes to avoid hitting the other car , the brakes locked and would not stop the car. Causing the car to swerve and hit the car, went to the other side of the street , hit a pole , and damaged my left and right back and front of my car and hit the other car as well. It was not the first time that the brakes did this to me, however the first time that that happened thankfully I did not hit anyone on the on going road , but the brakes freed up and I continued driving. This timethe brakes froze and the car went out of control. I almost lost my life me and my husband who was a passenger in the car. The person whom I hit in the other car saw that I tried to stop and the car went out of control. The car would not stop. I am concerned because for a long time I have been telling the dealer when I go for service I complained about the knocking of the brakes when I press to stop. They said nothing is wrong and they never did anything about it. Now today I went to the dealer to complain about the accident I was in and wanted them to inspect the brakes. They wanted to charge me 199.00 and I refused to have them diagnose the car because this appears to be problem with the car and nothing on my part. It may be a sensor issue or something. I felt that the car was being operated remotley in other words I had no control the car spinned out of control and the brake system did not work. I want to get rid of this car because I have had 4 accidents with this car since I purchased it in May of 2022. I am now afraid to drive the car after this incident. Please someone help me with this situation.