NHTSA Complaint #11701979 — 2018 HONDA CR-V

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11701979
Vehicle	2018 HONDA CR-V
Component	UNKNOWN OR OTHER
Date of Incident	October 15, 2025
Date Filed	November 29, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

As I pushed the interior button on my vehicle to raise the back hatch, there was a winding noise that occurred & the door went down. I opened the back hatch with the button located near the rear license plate. as the hatch started making the loud winding noise going up, the left side hydraulic lifting mechanism shot through the roof of the car. I have contacted Honda several times & they said this is not a safety hazard. This mechanism could have shot out & impaired someone very easily. Other vehicles of the same have had this happen (please google it) & reported to Honda but they brush it off & close the case. This needs to be investigated to avoid injury to people in the future. Back spoiler was also blown off during the incident.

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