NHTSA Complaint #11701711 — 2021 GMC YUKON XL

Vehicle indicated that the suspension system was disabled. Vehicle then lost power and disabled itself driving through the Eisenhower Tunnel I-70 Colorado. This tunnel is over a mile and a half long. We called 911 as we were very worried we were going to have another vehicle crash into us as there are no breakdown lanes. The tunnel had to close to West Bound Interstate traffic and the vehicle had to be dragged up a tow truck because the back wheels were locked. The CDOT tow truck then dropped our vehicle outside the tunnel. We had a private tow company (again dragging the locked tires onto the next truck) take us home and to our personal repair shop. Vehicle was diagnosed as a blown engine. We then had to tow our vehicle, again dragging tires, to a GMC certified shop. We have spent $1502 on towing. This vehicle has approximately 57,000 miles and was 9 days out of the powertrain warranty. The repair shop has the same diagnoses and a dead battery because we could not turn the vehicle off. We have no vehicle to drive as ours sits at the repair shop waiting for parts. GM told me we were out of warranty and would not help. The dealership says GM may do cost sharing but will still cost us $2000.