NHTSA Complaint #11701694 — 2024 TOYOTA RAV4

During a head-on collision with a tree, the vehicle sustained major front-end damage and the airbag deployed, resulting in a cracked sternum, three fractured ribs, and a three-day hospitalization. No warning lights or prior symptoms were present, and the incident has not been reproduced or confirmed by a service center. The vehicle is currently held at the insurance-approved collision facility and remains available for inspection. Law enforcement and insurance representatives have reviewed the vehicle, but no manufacturer evaluation has occurred. Given the severity of the injuries and absence of prior indicators, I believe further investigation is necessary to determine whether a safety-related malfunction occurred and to help prevent potential risk of death to other drivers.