NHTSA Complaint #11701622 — 2022 RAM 1500

The vehicle had been in operation for approximately 10 minutes. While driving at highway speed on a downhill arterial road with a curve at the bottom, the infotainment system switched from the active screen to a small banner advertisement for complimentary Sirius XM radio service. This banner advertisement disabled all infotainment based actions including the previously displayed information, radio control, climate control, navigation guidance etc. Powering off and powering on via the easy to reach power button did not clear the system state. The only way to clear was to touch the small dim "X" button on gray background which was on the upper right hand (but below corner) portion of the screen. This was extremely difficult to locate and was completely invisible until after the road curved, casting enough shadow on the screen to make out the low contrast input. Having an unexpected superfluous pop up with a difficult to dismiss mechanism which prevents necessary in motion adjustments such as receiving driving guidance, muting audio, or activating defrost systems is distracting and dangerous to myself, and potentially other occupants, as well as to other vehicles and/or pedestrians which may have been present. The vehicle has not been inspected by the manufacture, police, insurance, etc. No other warning lamps or messages associated with this issue were displayed.