NHTSA Complaint #11701567 — 2024 HYUNDAI ELANTRA

When I am using cruise control, my car will just randomly slam on its breaks. I have taken my car into the dealer multiple times, and they have written it off everytime. They have said it’s “direct sunlight” yet I can prove it’s not happening in the sunlight. It happened again today when it was cloudy. It’s also happened before the sun came up in the morning. I have even filed a case with Hyundai directly, and they said if they can’t get it to mimic it, then they can’t do anything about it. But it’s so random, sometimes it happens 50 miles from home, other times it’s 300 miles from home. Always willing to let anyone inspect my vehicle to help solve this issue. I’ve been taking it to my dealer for a full year until I found out I needed to come put it here. It’s random, it won’t happen in the same spot twice. But every time it’s done it, there is never a vehicle in front of me. My assumption is there is a defect with the adaptive cruise control. I’ve talked with Hyundai and they claim they’ve never heard of this happening to anyone, yet when I google it, there are MULTIPLE forums with people stating this exact thing is happening to them. SAFETY issue is it slams on the brakes so hard I’ll go from 80 to 65 before I can get the cruise control off. If someone is behind me when it does this, they will slam into me.when I’m dropping 15 mph quickly, that vehicle behind me will hit me like I’m a stopped object. No warning lights before it happens. This has been happening since I bought my vehicle at 0moled to now where I have 34k miles