NHTSA Complaint #11701552 — 2021 JEEP WRANGLER

On April 15th 2025 my Instrument Panal Clusters IPC which is main computer system of Jeeps 2018-2024. It has service lights for check engine, tire pressure, def system recalibrations/cleanings, tells me how fast I'm going, oil levels, all other fluid levels, when I need a oil change, how many miles is on jeep, gas gage, along with all other issues or maintenance on a vehicle including if something is wrong or overheating of vehicle. After doing some research I did see there was a Ipc recall on Jeeps/Gladiators 2018-2024. After going on the website to check if my vin qualified it was sadly not included. I ended up taking my vehicle into the dealership and paid out of my pocket 150.00 to have my vehicle diagnosed. The dealership said it was indeed the Ipc but also said my vin number was not included which was a shock to them also since is a severe issue not being able to see anything on dash for my and other driver's on the road . They tried to submit a goodwill to Jeep Corporate office which was sadly declined also. They advised me to park my vehicle and suggest that it was not safe to drive as I do not know when it needs gas an oil change or any other important issues that may be needed. After waiting 8 months patiently making payments not only for a vehicle I cannot use is ridiculous not till mention insurance on top of that something needs to be done weather it's fixing problems, giving me a rental, or just trading the vehicle in for a usable one. Thank you for your time in advance. I tried to upload photos of the diagnostics for the Ipc also the denial of the goodwill. Oh and I forgot I was on the phone for 4 hours with FCA 18003349200 customer care spoke to recall center spoke to Shawn on 6/27/2025 @ 215pm after getting the run around and being transferred 6 different times to Ann Riley and Josh wasting my time to get told I'm not able to speak to a supervisor and there was nothing they could do to help!!!!